Shipping and Delivery Policy
This policy explains how ZA Shipping Containers PTY LTD processes and delivers orders placed on this website. It applies to all deliveries within the Republic of South Africa.
Delivery Area
We deliver to street addresses in all nine provinces of South Africa. We do not deliver outside South Africa through this website.
Delivery Cost
Standard delivery is free of charge on every order. The price shown on the product page already includes transport to your address and offloading by tilt tray or side loader. No delivery fee is added at checkout.
Order Processing Time
Orders are processed within 1 to 2 business days after payment has reflected in our bank account. Business days are Monday to Friday, excluding South African public holidays. Orders placed after 15:00 on a business day, or on a weekend or public holiday, are processed from the next business day.
Delivery Time
| Delivery area | Estimated delivery time after processing |
|---|---|
| Durban and greater eThekwini | 1 to 3 business days |
| Rest of KwaZulu Natal | 2 to 4 business days |
| Gauteng, Free State and Mpumalanga | 3 to 5 business days |
| Western Cape, Eastern Cape, Northern Cape, Limpopo and North West | 4 to 7 business days |
The total time from payment to delivery is therefore between 2 and 9 business days, depending on your location. Deliveries take place Monday to Friday between 08:00 and 17:00.
Delivery Confirmation
Once your order has been processed, we email you to confirm the delivery date and the type of truck that will deliver your container. On the day of delivery the driver will phone the contact number given at checkout before arrival.
Site Access
Please make sure the delivery site has firm, level ground and enough space for the truck to manoeuvre. If our driver finds that the site cannot be reached safely, we will contact you to arrange another date or a different delivery method. If your site needs a crane truck, we tell you before dispatch. You may then cancel the order for a full refund if you do not wish to go ahead.
Delays
Weather, road closures or strikes can sometimes delay a delivery. If this happens we will contact you as soon as possible with a new delivery date.
Questions
Email sales@zashippingcontainers.co.za with your order number and we will reply within one business day.